There is a reason courts across the nation have been slow to make the move from paper to electronic systems. The procedures for properly processing cases through multiple layers of the justice system are uniquely complex – and courts are utilizing all available hands on deck just to keep up with the work coming in the door.
The biggest challenge for those tasked with implementing e-filing is that it must be accomplished without disrupting the conveyor belt – with vendors who have very limited understanding of court operations. That’s where TLH Consulting Group comes in. Firm principal Tom Hall has been front and center as the Florida courts have undertaken this difficult journey. He bridges the communications gap with a strong understanding of what courts need, and what the developers and programmers need as they build systems to meet those needs.
As project sponsor for the development of the Electronic Florida Appellate Court Technology Solution (eFACTS) Tom had primary responsibility for the interaction between court operational staff and technology designers. He was a leader on the Florida Courts E-filing Portal and again served as the liaison between the clerks of court and the court system. TLH can help you leverage that knowledge for the development and implementation of your new system.
With nearly 25 years experience in appellate court management, as a chief staff attorney, Clerk of Court for the Florida Supreme Court and a member of the District Court of Appeal Performance and Accountability Commission, Tom draws from a broad base of experience to provide peer-to-peer evaluation and advice for the myriad of operational changes that have to be made in order to successfully implement electronic courts. The old paper systems cannot be used or simply replicated electronically. New processes have to be designed, developed and implemented. TLH provides the experience and project oversight you need to get there on time and on budget.